Shipping Policy

The status of your order will determine the estimated delivery time frame. Our products will either be available as Ships Out Next Business Day, In Stock & Ready to ship, Exclusive Pre-Order, and/or have an estimated ETA listed. Estimated shipping dates will be listed on the product page if they will not be expected to ship within normal processing times. Additionally, the order confirmation you receive via email will also display the expected shipping time frame. 

Free shipping on all orders offer $150.00

(GMT+07:00) Western Indonesia Time (Jakarta)

Order will cutoff at 6.00 PM

The handing time is 1-4 days.

We take 5-21 days for delivery of the product.

This shipping methods and shipping policy will be available for all the country.

Orders are shipped out via King Cargos - Forwarder by FedEx or UPS

We use Packet for orders shipped from our international location (7-21 days shipping time).

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at cs@sale-groupsets.com or Call Us at  (022) 7838135.

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

You will be sent at least 2 emails for each order you place:

Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For exact locations of your shipment, please track your items on the carrier's official website.

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.

We are not responsible for any return shipping cost if the product didn’t meet your expectation nor placed a wrong order after the order has been shipped out.

Items that weigh less than 150lbs will be dispatched by FedEx. While, items that weigh more than 150lbs will be delivered by truck.

If you thinking about return and refund policy, please check out our return policy